Orders are generally shipped from our distribution centre, which is located in Melbourne, or our distributors in China (depending on what you have ordered) the next working day after full payment is received.
Oz Camping is working with a number of couriers to provide the most efficient delivery service with the most reasonable price and quickest service. That said shipping times do vary depending on the product you have ordered. Most of our products have an estimated delivery date on the product page. If they don’t feel free to get in touch and we will provide an estimate before you place your order.
HOW LONG DOES IT TAKES TO SHIP TO MY CUSTOMERS?
The estimated delivery time frames are:
For products shipped from Australia 3-10 Working Days
Products shipped from China 13-25 Days Total
We will usually provide a tracking number within 3 working days after your payment has cleared. If you are wondering where your order is, feel free to get in touch.
Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.All items
|WA||6740||PRINCE REGENT RIVER|
|NSW||2641,2717, 2831, 2898, 2899|
|QLD||4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959|
|QLD||4806-4899, 4900-4999, 9960-9999|
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. If the postcode is not on the list, please check if the SKU can be sent to the suburb with the postage query bar on the product page.
If the item can not be delivered to the address but you still place the order with us, we will contact you through email with the extra shipping fee after the order is paid. You will need to pay the extra fee to get the order delivered. Those orders with no shipment service will be cancelled and refunded automatically with email notification.